The website provides the possibility to purchase product(s) and /or service(s) online and to settle payment online or in-store based on shipping, delivery method available in Saudi Arabia. Payment transactions including authorizations and settlements will be in Saudi Riyals.
We accept the following modes of payment:
For in-store payment transactions: bank credit cards / mada cards, debit cards, span, cash or Ghamz gift cards.
For online payment transactions: SADAD payment system, bank credit cards (Visa, MasterCard and AMEX), mada cards only for those cards issued by Banks of Saudi Arabia through internet payment gateway service provider. Customer can use mada card issued by following banks (Al Rajhi, Albilad, Riyad Bank, bank al Jazeera), partial refund is not allowed on mada cards.
For online payment transactions, customer will receive on order acknowledgment once the payment has been authorized. We cannot accept any liability if payment is refused or declined by the credit card / mada card supplier for any reason. You should check your bank credit card / mada card supplier for that.
We do not store your credit card / mada card details on the website. All payment details which are entered through the website payment gateway are encrypted when you enter them. Communications to and from the service provider’s site are encrypted.
We cannot provide any of your payment information obtained via the web to other companies or individuals unless required to by law. This information is processed by our payment merchant.
Credit card / mada card details provided by you for benefiting from the online service will be truthful, valid and accurate and you shall use the credit card which is lawfully owned by you. The said information will not be utilized and shared by the online service with any of the third parties unless required for fraud verifications or by law, regulation or court order. The online service will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the responsibility to prove otherwise shall be exclusively on you.
In the event that we are unable to supply the full or portion of the order, we will inform you accordingly. A full or portion refund will be given -through credit card / mada card- where you have already been charged for.
Using the online payments facility of the website indicates that you accept these terms. If you do not accept these terms, do not use this facility.